Ratio Digital Marketing Studio

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Terms and Conditions

v1 – Last updated 6 November 2023

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE

1. WHAT’S IN THESE TERMS?

1.1 These terms (Terms or Terms and Conditions) tell you the rules for using our website www.ratiodigitalmarketing.com (our Website or Site).

2. WHO WE ARE AND HOW TO CONTACT US

2.1 Our Site is operated by Ratio Digital Marketing Studio Ltd. (We or Us).  We are registered in England and Wales under company number 14682959 and have our registered office (and business address) at 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ.  

2.2 We are a limited company.

2.3 To contact us, please email info@ratiodigitalmarketing.com.

3. BY USING OUR SITE YOU ACCEPT THESE TERMS

3.1 By using our Site, you confirm that you accept these Terms and that you agree to comply with them.

3.2 If you do not agree to these Terms, you must not use our Site.

3.3 We recommend that you print a copy of these Terms for future reference.

4. THERE ARE OTHER TERMS THAT MAY APPLY TO YOU

These Terms refer to the following additional terms, which also apply to your use of our Website:

  1. Our Privacy and Cookie Policy, which sets out (i) how We may use your personal information, and (ii) information about the cookies on our Site; and
  2. Our Acceptable Use Policy, which sets out the permitted uses and prohibited uses of our Site.  When using our Website, you must comply with the Acceptable Use Policy.

5. WE MAY MAKE CHANGES TO THESE TERMS

We amend these Terms from time to time.  Every time you wish to use our Site, please check these Terms to ensure you understand the terms that apply at that time.  These Terms were most recently updated on the date stated at the beginning of the Terms. 

6. WE MAY MAKE CHANGES TO OUR SITE

We may update and change our Site from time to time to reflect changes to our our users’ needs and/or our business priorities.  We will try to give you reasonable notice of any major changes.

7. WE MAY SUSPEND OR WITHDRAW OUR SITE

7.1 Our Website is made available free of charge.

7.2 We do not guarantee that our Site, or any content on it, will always be available or be uninterrupted.  We may suspend or withdraw or restrict the availability of all or any part of our Site for business and/or operational reasons.  We will try to give your reasonable notice of any suspension or withdrawal.

8. WE MAY TRANSFER THIS AGREEMENT TO SOMEONE ELSE

We may transfer our rights and obligations under these Terms to another organisation.  We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract. 

9. HOW YOU MAY USE MATERIAL ON OUR SITE 

9.1 We are the owner or the licensee of all intellectual property rights in our Site, and in the material published on it.  These works are protected by copyright laws and treaties around the world.  All such rights are reserved.

9.2 You may print off one copy, and may download extracts, of any page(s) from our Website for your personal use and you may draw the attention of others  within your organisation to content posted on our Site.

9.3 You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.  

9.4 Our status (and that of any identified contributors) as the authors of content on our Site must always be acknowledged (except where the content is user-generated).

9.5 You must not use any part of the content on our Site for commercial purposes without obtaining a licence to do so from Us or our licensors.

9.6 If you print off, copy, download, share or repost any part of our Site in breach of these Terms, your right to use our Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

10. NO TEXT OR DATA MINING, OR WEB SCRAPING

10.1 You shall not conduct, facilitate, authorise or permit any text or data mining or web scraping in relation to our Site or any services provided via, or in relation to, our Site. 

10.2 This section 10 shall not apply insofar as (but only to the extent that) We are unable to exclude or limit text or data mining or web scraping activity by contract under laws which apply to Us.

11. DO NOT RELY ON INFORMATION ON THIS SITE

11.1 The content on our Site is provided for general information only.  It is not intended to amount to advice on which you should rely.  You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Site.

11.2 Although We make reasonable efforts to update the information on our Site, We make no representations, warranties or guarantees (express or implied) that the content on our Site is accurate, complete or up-to-date.

12. WE ARE NOT RESPONSIBLE FOR WEBSITES WE LINK TO

Where our Site contains links to other websites and resources provided by third parties, these links are provided for your information only.  Such links should not be interpreted as approval by Us of those linked websites or information you may obtain from them.  We have no control over the contents of those sites or resources.  

13. USER-GENERATED CONTENT IS NOT APPROVED BY US

13.1 This Website may include information and materials uploaded by other users of the Site.  It may also include links to social media sites, video-sharing sites, online bulletin boards and/or chat rooms.  None of this information, nor any of the materials or links, have been verified or approved by Us.  

13.2 The views expressed by other users on our Site do not represent our views or values.

14. HOW TO COMPLAIN ABOUT OR REPORT CONTENT

If you wish to complain about any content on this Site, please contact Us via email: info@ratiodigitalmarketing.com.

15. OUR RESPONSIBILITY FOR LOSS OR DAMAGE SUFFERED BY YOU

15.1 Whether you are a consumer or a business user, We do not exclude or limit in any way our liability to you where it would be unlawful to do so.  This includes liability a. for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; and b. for fraud or fraudulent misrepresentation. 

15.2 If you are a business user

  1. We exclude all implied conditions, warranties, representations or other terms that may apply to our Site or any content on it; 
  2. We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with: (i) use of, or inability to use, our Site; and/or (ii) use of or reliance on any content displayed on our Site; and 
  3. We will not be liable for: (i) loss of profits, sales, business, or revenue; (ii) business interruption; (iii) loss of anticipated savings; (iv) loss of business opportunity, goodwill or reputation; or (v) any indirect or consequential loss or damage. 

15.3 If you are a consumer

  1. Note that (i) We only provide our Site for domestic and private use. You agree not to use our Site for any commercial or business purposes; and (ii) We have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity; and
  2. If defective digital content that We have supplied damages a device or digital content belonging to you – and this is caused by our failure to use reasonable care and skill –  We will either repair the damage or pay you compensation. However, We will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by Us. 

16. HOW WE MAY USE YOUR PERSONAL INFORMATION

We will only your personal information as set out in our Privacy and Cookie Policy.

17. UPLOADING CONTENT TO OUR SITE

17.1 Whenever you make use of a feature that allows you to upload content to our Site, or to make contact with other users of our Site, you must comply with the content standards set out in our Acceptable Use Policy.

17.2 You warrant that any such contribution complies with the above standards, and you will be liable to Us and indemnify Us for any breach of that warranty. This means you will be responsible for any loss or damage We suffer as a result of your breach of warranty. 

17.3 Any content you upload to our Site will be considered non-confidential and non-proprietary.  You retain all of your ownership rights in your content, but you are required to grant us (and other users of our site) a limited licence to use, store and copy that content and to distribute and make it available to third parties. The rights you license to Us are described in section 18 (below). 

17.4 We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our Site constitutes a violation of their intellectual property rights or of their right to privacy. 

17.5 We have the right to remove any posting you make on our Site if, in our opinion, your post does not comply with the content standards set out in our Acceptable Use Policy. 

17.6 If you wish to contact Us in relation to content you have uploaded to our Site and that we have taken down, please email info@ratiodigitalmarketing.com. 

17.7 You are solely responsible for securing and backing up your content. 

17.8 You must not upload any material that could incite a terrorist offence, solicit any person to participate in terrorist activities, provide instruction on any method or technique for committing a terrorist offence or threaten to commit a terrorist offence.

18. RIGHTS YOU ARE GIVING US TO USE MATERIAL YOU UPLOAD 

When you upload or post content to our Site, you grant Us the following rights to use that content: a worldwide, non-exclusive, royalty-free, transferable licence to use, reproduce, distribute, prepare derivative works of, display, and perform that user-generated content in connection with the service provided by the Website and across different media (including to promote the Site and/or our services) forever.

19. WE ARE NOT RESPONSIBLE FOR VIRUSES AND YOU MUST NOT INTRODUCE THEM 

19.1 We do not guarantee that our Site will be secure or free from bugs or viruses. 

19.2 You are responsible for configuring your information technology, computer programmes and platform to access our Site. You should use your own virus protection software. 

19.3 You must not misuse our Site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Site, the server on which our Site is stored or any server, computer or database connected to our Site. You must not attack our Website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990.  We will report any such breach to the relevant law enforcement authorities and We will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Site will cease immediately.

20. RULES ABOUT LINKING TO OUR SITE 

20.1 You may link to our Site, provided you do so in a way that is fair and  legal and does not damage our reputation or take advantage of it. 

20.2 You must not establish a link which suggests any form of association, approval or endorsement on our part where none exists. 

20.3 We reserve the right to withdraw linking permission without notice. 

20.4 The website in which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy.

20.5 If you wish to link to or make any use of content on our Site other than as set out above, please contact info@ratiodigitalmarketing.com.

21. WHICH COUNTRY’S LAWS APPLY TO DISPUTES? 

21.1 If you are a consumer, please note that these Terms, their subject matter and their formation, are governed by English law.  The courts of England and Wales will have exclusive jurisdiction (except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland). 

21.2 If you are a business, these Terms, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law.  We both agree to the exclusive jurisdiction of the courts of England. 

22. OUR TRADE MARKS 

Ratio Digital Marketing Studio and Ratio Digital Marketing are trade marks of Ratio Digital Marketing Studio Ltd.  You are not permitted to use them without our approval, unless they are part of material you are using as permitted under section 9. (How You May Use Material on Our Site).